When you work as a security guard, you can improve your ability to protect those around you by maintaining an open-door policy. For example, if you work in an office complex, you should endeavor to speak to employees and be approachable so that they can bring any security concerns to you. It's also worthwhile to put together a survey that asks people a handful of security-related questions. You can then assess the answers that you receive to identify any issues and potentially make some important changes. Here are some useful questions to include on your survey.

Do You Feel Unsafe In Any Areas?

Your ability to protect people in the office complex depends on your knowledge of where they don't feel safe. Asking the respondents to identify any areas in which their safety is a concern will allow you to respond accordingly. For example, if some people say that they feel safe in the parking lot, you may think about conducting more patrols in this area at peak times, such as the end of the workday. You may also think to contact the property management company to request additional lighting for this area.

What Security Issues Are You Concerned About?

Understanding the security issues of the people you protect is also valuable. For example, some respondents might say that they are concerned about a mass shooting taking place in the complex. If this seems to be a common concern, you may wish to talk to the property manager about additional security measures, such as more locking doors throughout the various buildings. Additionally, it may also be worthwhile to suggest additional on-site security personnel. If people on the top level of a building are concerned about getting out safely during a fire, you may wish to organize some fire drills for people to practice exiting quickly and safely.

Have You Ever Encountered Someone Who Shouldn't Be In Your Building?

Depending on their physical location, some office complexes may have problems with homeless people or other individuals entering the buildings. You might not always be privy to such occurrences if people don't log complaints, so asking this question helps you identify whether this may be a problem. If the employees have repeated issues with people entering the buildings, you can adjust your security patrols accordingly and potentially talk about the installation of additional security cameras for monitoring the complex from your security office.

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